Refunds & Returns

Need To Return An Item?

We accept returns on all unused products within their original, unopened packaging. If the product has been used, even just once, we cannot accept a return. No exceptions.

Items to be returned must be reported within a week (seven) days of delivery. We will need a photo of the unused item or the unopened box before we can issue you a pre-paid return label.

At this time, our current shipping solution does not allow for us to generate pre-paid shipping return labels for our international friends. All International Purchases are final.

Take a photo of your unused item and email it to support@vaperules.com. Please include a brief reason for the return so that we can work to better improve our products.

Next, you'll receive a pre-paid label from our support team. Once you've received your shipping label from our customer support team, simply pack up your item(s) in the packaging materials and box it came in. Secure the pre-paid shipping return label to the box, and drop it off at your nearest postal office. We cover all shipping to and from for our customers!

It's that easy! All you have to do is send us a photo & pack up and drop off your return! Credit Card refunds will be processed within 14 days of item return.